Investor Charter
Investor Charter
Access Official Investor Charter & Regulatory Documents
Part A — Vision, Mission & Core Values
Our Vision
To be a leading, professionally managed, quality-conscious and customer-focused financial services firm offering financial solutions across verticals.
Our Mission
To make people aware of their personal finance, reduce their dependence on traditional financial institutions, and increase their control over their own money.
Core Values
Part B — Services Provided to Investors
Mutual Fund Distribution
KYC & Onboarding
Account Statements
Investor Education
Risk Profiling
Grievance Redressal
Part C — Rights of Investors
Right to Scheme Documents
Receive SID, SAI, and KIM of any recommended scheme before investing — free of charge
Right to Account Statement
Receive Consolidated Account Statement (CAS) on request within 5 working days
Right to Timely Proceeds
Receive redemption proceeds within T+3 days and dividend within 30 days of record date
Right to KYC Update
Update KYC details (address, bank, nominee) at any time — processed within 30 days
Right to Nomination
Register, change, or cancel nomination for all folio holdings at any time
Right to Grievance Redressal
Receive complaint acknowledgement within 3 working days and resolution within 15 working days
Right to Escalate
Escalate unresolved complaints to AMFI IGRC, SEBI SCORES, and SMART ODR without restriction
Right to Commission Info
View trail commission paid to Aangi Investments on your investments in your monthly CAS statement
Right to Vote
Vote on fundamental attribute changes of any scheme you are invested in — SEBI mandated
Right to Direct Plan Info
Be informed about Direct Plans as an alternative — lower TER, no distributor commission
Part D — Our Commitments to Investors
- ✅ Conduct investor risk profiling before every first recommendation and annual review thereafter
- ✅ Recommend only products suitable to the investor's risk profile, goals, and investment horizon
- ✅ Disclose all commissions and conflicts of interest proactively — never hide remuneration
- ✅ Never recommend unnecessary switches to generate additional commission (no churning)
- ✅ Provide SID, SAI, and KIM free of charge before any investment decision
- ✅ Maintain complete records of all client interactions and recommendations for minimum 8 years
- ✅ Provide clear and accurate information — never mislead investors about returns or risks
- ✅ Acknowledge every complaint within 3 working days and resolve within 15 working days
- ✅ Facilitate escalation to AMFI, SEBI SCORES, or SMART ODR without any obstruction
Part E — Dos & Don'ts for Investors
- Always complete KYC before investing
- Read SID, SAI, KIM before every investment
- Invest based on your risk profile and goals
- Verify ARN of your distributor at amfiindia.com
- Check CAS monthly for portfolio and commissions
- Update nominee details for all folios
- Keep your bank and contact details updated
- Invest for the long term — avoid panic redemptions
- Do not invest based on past returns alone
- Do not share OTP, folio, or login with anyone
- Do not invest in unregistered schemes or chit funds
- Do not fall for guaranteed return promises
- Do not sign blank forms or POA unnecessarily
- Do not ignore scheme fundamental change notices
- Do not make investments beyond your risk capacity
- Do not delay KYC update after change in details
Part F — Service & Grievance Turnaround Times (TAT)
| Service / Activity | Description | TAT |
|---|---|---|
| Complaint Acknowledgement | Email acknowledgement with reference number | 3 working days |
| Complaint Resolution (Level 1) | Full written resolution from Aangi Investments GRO | 15 working days |
| Account Statement (CAS) | On-demand CAS via CAMS / KFintech / MF Central | T+5 working days |
| Redemption Proceeds | Credit to registered bank account | T+3 working days |
| Dividend / IDCW Payment | Credit to registered bank from AMC | 30 calendar days |
| KYC Modification | Address, bank, nominee update processed by KRA | 30 calendar days |
| SIP Registration / Cancellation | Effective from next SIP date after 30-day notice | 30 calendar days |
| Transaction Confirmation | Email / SMS confirmation from AMC / RTA | T+1 working day |
Part G — Grievance Escalation Matrix
Aangi Investments GRO
aangiinvestments@gmail.com
15 working days
Concerned AMC
AMC Investor Relations
15 working days
AMFI IGRC
igrc@amfiindia.com
1800-270-7000
SEBI SCORES
scores.sebi.gov.in
1800-266-7575
SMART ODR
smartodr.in
Conciliation / Arbitration
Part H — Our Complete Compliance Infrastructure
Aangi Investments maintains a full suite of compliance pages as required by SEBI and AMFI — all available on our website:
Disclaimer
Commission Disclosure
Investor Grievance Redressal
Privacy Policy
Terms & Conditions
Fund Selection Policy
Rights & Obligations
Important Links
SID / SAI / KIM
AMFI Code of Conduct
Registrations & Licences
Our Empanelments
AMFI Registered Mutual Fund Distributor ARN-85723
AMFI
AMFI Registered Mutual Fund Distributor
We earn trail commission from AMCs on client investments in Regular Plans. No additional distribution fee is charged separately to investors. Aangi Investments is a brand associated with Maitrik Sanghavi, a Proprietorship firm (PAN: BFHPS6083Q | GSTIN: 24BFHPS6083Q1ZL), at the above office address.
Aangi Investments is a Mutual Fund Distributor (ARN-85723) — NOT a SEBI-registered Investment Adviser. We provide incidental distribution services only and do not offer investment, tax, or legal advice. For investment advice, please consult a SEBI-registered Investment Adviser.
Risk Factors — Investments in Mutual Funds are subject to market risks. Please read all scheme related documents carefully before investing. Mutual Fund schemes do not assure or guarantee any returns. Past performance of any scheme may or may not be sustained in future. There is no guarantee that the investment objective of any suggested scheme shall be achieved. Investors are advised to evaluate the exit loads and other cost structure (TER) applicable at the time of making the investment. Aangi Investments deals in Regular Plans only for Mutual Fund Schemes and earns a trailing commission on client investments; commission earnings are disclosed to clients at the time of investment. The option of a Direct Plan, offering a lower expense ratio, is available to investors. We are not entitled to earn any commission on Direct Plans, and hence we do not deal in Direct Plans.
Disclaimer — Aangi Investments is an AMFI Registered Mutual Fund Distributor (ARN-85723). Mutual Fund investments are subject to market risks. Please read all scheme related documents carefully before investing. Past performance is not indicative of future returns. We do not provide investment or tax advisory services; the information on this website is for general information only and should not be treated as advice.
Regulatory: SEBI SCORES | SMART ODR | AMFI | SEBI